The Ontario Caregiver Organization (OCO) exists to enhance the experience for caregivers and make it easier for caregivers to be caregivers. The OCO is dedicated to caregivers and their needs, regardless of their age, location or the condition of the person they are caring for.

Come join our growing team!

Location: Virtual First (incumbent will primarily work from home with a requirement to work from Toronto office 1-5 days per month as required)

Salary Range: $62,000 – $67,000 per annum

Role Overview and Purpose:

Reporting to the Director, Operations, the Operations Coordinator will play a pivotal role in undertaking key administrative duties and support the day-to-day operations, including office management, human resources, and technical coordination.

The ideal candidate can work alone with minimal supervision, as well as on a team, and be able to thrive in a fast-paced, growth-oriented environment. This role represents an exciting opportunity for someone who excels at developing and maintaining processes and ensuring an engaging employee experience to support the work and mandate of OCO.

Key Responsibilities

Administration and Office Management

• Organize and coordinate the mail out and inventory of OCO’s resources and materials
• Responsible for purchasing and distributing office supplies, as required, ensuring all assigned organizational assets are tracked
• Maintain the OCO office space, and support any changes, as needed
• Provide administrative support to the Leadership Team which may include updating databases, drafting letters or contracts, compiling reports and calendar coordination
• Coordinate travel preparations for staff and volunteers (i.e., accommodation, conference registration, etc.)
• Respond to or redirect telephone and e-mail inquiries in a professional and personalized manner on behalf of OCO
• Other duties, as assigned

Human Resources Support

• Assist in the recruitment process for staff and volunteers, including postings, arranging interviews, completing reference checks and Criminal Record Checks, if necessary
• Support the pre-boarding and onboarding of employees and volunteers including updating new records and orientation 
• Facilitate documentation and information management for all employees including accurate employee records, vacation tracker, leaves of absence and offboarding
• Process pre-approved staff expense claims to ensure timely reimbursement
• Support the planning and coordination for the in-person staff gathering and training in concert with the Director, Operations
• Coordinate, implement and support student placement opportunities
• Support HR updates for employees and volunteers including processing, filing and paperwork
• Track and engage subject matter experts for staff and volunteer training, as required
• Answering internal and external HR-related queries and requests, as appropriate
• Other duties, as assigned

Technical Coordination

• Act as the first point of contact and liaison with the Information Technology (IT) team to initiate, coordinate, and resolve technical requests 
• Work closely with IT team to manage the set-up of computers, equipment and mobile devices
• Support employees to optimize IT solutions for efficiency and productivity
• Manage and maintain accurate asset database of computer equipment, mobile devices, hardware, and software licenses and subscriptions
• Other duties, as assigned
  

Qualifications

• Minimum 3 years of relevant work experience, including work within the health care, social services and/or non-profit sector
• Strong understanding and knowledge of a range of relevant operational activities as outlined above: administrative and office management, human resources support and technical coordination
• Excellent planning and organizational skills, exceptional time management and meticulous attention to detail
• Effective and confident communicator, both written and verbal.
• Self-starter and proven to be self-directed with strong problem-solving and risk management skills
• Proven ability to foster relationships with positivity, professionalism, diplomacy, and able to earn trust and confidence of colleagues quickly through demonstrated reliability, efficiency, and accuracy in work results
• Highly proficient MS Office skills including Dynamics 365
• Knowledge of caregiver needs and the role of caregivers is an asset

Education

• Completion of a relevant post-secondary university degree, preferably including background in administration or human resources

OCO strives for diversity of race, colour, religion, gender, gender identity or expression, sexual orientation, disability and age and welcomes applications from all qualified, prospective candidates.

We invite qualified applicants, in particular people representing the broad diversity of caregivers and Ontarians, to submit a cover letter and resume to OCORecruit@ontariocaregiver.ca no later than 12 PM (EST) on Monday February 3, 2025.

Applications will be reviewed upon receipt and qualified candidates will be contacted directly. We thank all applicants for their interest; we will contact only those applicants selected for further consideration. OCO will be pleased to provide an accessible recruitment process to candidates invited to move forward in our process. Candidates are requested to let us know if any accommodation is required to ensure a fully accessible interview and selection process is provided.