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Health Privacy and Consent for Caregivers

Ontario’s health privacy laws and rules are complex. For caregivers it can be difficult to understand why healthcare providers may not share information. The following resources provide information to support caregivers in conversations as part of the health care team

I’m a caregiver



Privacy and Consent in Conversations

“My mother doesn’t speak English. She’s able to make her own decisions about her health but she doesn’t understand what is being asked of her when we go to appointments so she asks me to come with her. Once we get in to see the provider, I am often told I have to leave. But sometimes, they want me to stay to translate. Am I allowed to stay with her? Should I be insisting that I get to stay? I worry that families like ours do not have access to good health services due to language barriers including mishandling of privacy and consent conversations.”

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Most of us, at some point in our lives, will be a caregiver to someone close to us. A caregiver provides physical and/or emotional support to a family member, partner, friend, or neighbour. Who do you care for?