This business case and evidence summary for long term care homes are useful tools to gain leadership support for developing an essential care partner program. 

This overview of leading practices for long-term care homes demonstrates the key components of an Essential Care Partner program. 

The Essential Care Partner program implementation guide, developed by The Ontario Centers for Learning, Research and Innovation in Long-Term Care at Bruyère, includes a step-by-step process to develop or improve an Essential Care Partner program in long-term care homes.

Education for long-term care teams helps staff to understand the caregiver role and learn how to include and communicate with caregivers. 

Contact the Support Hub team about tailored education sessions for your organization. 

​eLearning for healthcare providers – Learn from three free-of-charge 20-minute modules with practical, tangible tips for teams working with caregivers. 

Health Privacy and Consent Resources – These resources help providers better understand health privacy and consent rules when partnering with caregivers. 

Caregiving impacts the health, employment, finances, and personal relationships of caregivers. Caregiver well-being also impacts resident outcomes.  

How long-term care teams interact with caregivers can improve the caregiving experience. Team members are well positioned to connect caregivers to support. 

These seven tips and lanyard cards help long-term care team members to identify caregivers and the use of posters can help direct caregivers on site. 

Team members can also refer caregivers to the Ontario Caregiver Helpline  

Overview of OCO programs and services for caregivers – One page overview for healthcare providers to give to caregivers. 

eLearning for caregivers – Explore valuable e-learning modules for caregivers to learn how to best communicate with care providers.

Caregiver Identification (ID) is any form of official identification (i.e., card, badge, button) issued by a healthcare organization to a caregiver. 

Caregiver Identification (ID)* is a tool that can be used to facilitate the inclusion and meaningful participation of family caregivers in care settings. 

The benefits of using Caregiver ID include: 

• Tangible way to show organizational commitment to caregivers 
• Enhanced caregiver experience and empowered essential care partners 
• Better team awareness of the role and importance of essential care partners 
• Greater mutual trust and dialogue between caregivers and long-term care teams 
• Enriched resident care 

* Adapted from materials originally created by The Change Foundation