Program Lead – Caregiver Education

One Year Full-Time Contract – Toronto

The Ontario Caregiver Organization (OCO) exists to enhance the experience for caregivers and make it easier for caregivers to be caregivers. OCO is dedicated to caregivers and their needs, regardless of the disease, location, age, ethnicity, or condition.

The newly established Ontario Caregiver Organization (OCO) is recruiting a Program Lead with a focus on caregiver education. This includes resource and program development and the implementation and evaluation of those created resources and programs. Emphasis will be on, but not limited to, virtual and digital strategies (e.g., eLearning, webinars, mobile applications) to support the needs of Ontario’s unpaid caregivers providing care and assistance to family, friends, neighbours, and others.

Role Summary

The Program Lead – Caregiver Education is responsible for the development and implementation of programs and resources designed to promote knowledge and skills among caregivers particularly in the area of caregiver mental health promotion and well-being. Working through a knowledge mobilization framework and with a view to empowering caregivers across all sectors of health and social services spectrums, the incumbent will foster collaboration and programmatic integration, and support community engagement. This position shares in the accountability for the caregiver resource access experience as well as helping advance the role and value of OCO with caregivers and healthcare providers.

Candidate Profile

We are looking for an experienced program lead with deep knowledge related to caregiver issues, in particular those related to understanding the caregiver role, mental health promotion, communication skills, and empowerment. Our incumbent will be committed to ensuring caregivers in Ontario have access to educational resources, programs and services required and reflective of their role and needs. Your approach to leadership is collaborative and creative and you thrive in engaging a broad spectrum of community based stakeholders and networks. You are curious and innovative, an exceptional communicator, educator and program planner able to build dynamic relationships both internally and externally. You have insight into the social determinants of health and the varied and complex role demanded of caregivers. You ask the right questions and help get the right work done. You are prepared to roll up your sleeves and be part of building a new organization.

Key Responsilbities

  • Develop and implement programs and resources for province wide implementation with a focus on caregiver well-being and mental health as well as issues specific to those caring for someone with mental health challenges
  • Facilitate the co-design/co-creation of new programs and services with caregivers and other stakeholders as required
  • Together with the Director, plan for the development and implementation of caregiver resources and programs across Ontario following the knowledge mobilization framework and best practices
  • Collaborate with the management team to plan for and implement OCO’s evolving programs and services to best serve caregiver needs
  • Support/advise co-workers on development of caregiver education or training related resources in other OCO program areas
  • Build and manage relationships with external vendors involved in resource development and/or delivery


  • Master’s degree in public health education, education, community health, or other relevant discipline, or equivalent combination of education and experience
  • 5 years related experience in a similar role preferably in a community health care or social services setting
  • Proven experience in program planning, implementation, monitoring and evaluation
  • Proficiency in content development, including resource planning, adult education principles and strategies, and experience in curriculum design for in-person and eLearning formats
  • Excellent understanding of the on-line learning environment
  • Strong commitment to and knowledge of current and emerging caregiver issues
  • Understanding of and commitment to community development
  • Demonstrated analytical, environmental scan, and problem-solving skills
  • Excellent interpersonal and communication skills able to work within a staff team and with external vendors
  • Strong organizational, time management, and project coordination skills
  • Proficiency in the use of computers and various software applications including webinar hosting technology
  • Support for the mission and values of OCO

We invite qualified applicants to submit a cover letter and resume to and please note posting will close March 6, 2020 at 4pm.

We thank all applicants for their interest; we will contact only those applicants selected for further consideration. Applications will be reviewed on an ongoing basis, and therefore early submission is encouraged. OCO will be pleased to provide an accessible recruitment process to candidates invited to move forward in our process.