About Peer Support

Sometimes, you just need to hear a kind voice.

As caregivers, we understand that the caregiving journey is filled with ups and downs. We know that this journey is equal parts rewarding and taxing. Finding balance and support to navigate this journey can seem difficult in between medical appointments, work and family commitments. That’s precisely why the Ontario Caregiver Organization created the 1:1 Peer Support Program.

Experienced caregivers know best just how challenging being a caregiver can be is which is why connecting with another experienced caregiver who you can share in your experiences within a supportive environment that suits both of your schedules, is “just what the doctor ordered.” Mentoring is one method of passing on lived experiences to support another person in an empowering and meaningful way.

It’s easy to sign up, connect with a Peer Mentor volunteer by phone, and feel supported and understood as you navigate this journey together.

What does the 1:1 Peer Support Program offer?

The 1:1 Peer Support Program is designed to offer emotional support to caregivers through being matched with a Peer Mentor volunteer who also has lived experience as a caregiver. Through Peer Mentorship, we hope you will find encouragement, validation, and support in your role as a caregiver. Our Peer Mentor volunteers can offer a listening ear and the ability to relate to your experiences.

The 1:1 Peer Support Program is a telephone-based program where Peer Mentor volunteers and caregiver Participants set up phone call conversations when convenient for both parties. Peer Mentorships last for a duration of six months and the frequency of the calls during that time is determined by the Peer Mentor and the Participant.

What does the 1:1 Peer Support Program not offer?

We like to clear on what the 1:1 Peer Support Program does not offer, so you can make sure this program is well suited for your needs.

The Peer Support Program is NOT:

  • System navigation
  • Psychotherapy
  • A professional-client connection
  • Crisis support, or
  • Resource navigation (although a Peer Mentor may introduce resources they are aware of that may be useful to their matched Participant)

If you are looking for one of the resources listed above, the Ontario Caregiver Helpline is a one stop resource for information and referrals connecting caregivers to the support you need.

For more details on how the program works, please visit our Frequently Asked Questions.

Questions? Contact us today.

OCO Peer Support Core Values

An approach which acknowledges the positive impact and power of hope.

Empathetic & Equal Relationships
The peer support relationship benefits from reciprocity and understanding which comes from similar lived experience.

Integrity, Authenticity and Trust
Are inherent in every interaction.

Personal Growth
Continuous learning, change and new perspectives are highly valued.

Self Determination
Acknowledgment of each person intrinsically knowing what is most suitable for them in their journey of caregiving.

Dignity, Respect and Inclusion
Regardless of background or situation each caregiver’s worth is acknowledged.

Health and Wellness
Commitment to all aspects of a healthy lifestyle.

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